Terms and Conditions For Kings Cleaning Solutions LLC

1. Introduction

These Terms and Conditions govern the use of our website www.kingsclean.org and the provision of our professional cleaning services ("Services"). By using our website or requesting our Services, you agree to be bound by these Terms and Conditions and our Privacy Policy.

2. Services Provided

Kings Cleaning Solutions LLC offers cleaning services for residential and commercial properties. Our services include, but are not limited to:

  • Window Cleaning: Interior and exterior cleaning, frame and sill cleaning, screen cleaning, and track cleaning.

  • Gutter Cleaning: Clearing debris, gutter face cleaning, and maintenance.

  • Solar Panel Cleaning: Safe cleaning to improve energy efficiency.

  • Additional Services: Pool deck glass railing cleaning, soffit, fascia, and trim cleaning, screen cleaning (including screened-in porches), shower glass door cleaning, window tinting, and light fixture cleaning.

We reserve the right to modify, update, or discontinue our services at any time.

3. Booking and Scheduling Services

  • Service Requests: Customers may schedule services via our website, phone, or direct contact. All service requests are subject to availability.

  • Confirmation: Once booked, we will confirm your appointment via email, phone, or text. Please verify all details.

  • Rescheduling and Cancellations: Cancellations or reschedules must be made at least 48 hours in advance. Changes made less than 48 hours before the scheduled appointment may result in a cancellation fee.

4. Pricing and Payment

  • Pricing: Service rates are provided upon request and are subject to change. Any price adjustments will be communicated prior to service.

  • Payment Methods: We accept cash, check, Venmo, Zelle, credit card, and other approved payment methods.

  • Payment Due: Full payment is due upon completion of services, unless otherwise agreed.

  • Late Fees: Payments not received within the agreed timeframe may incur late fees or result in suspension of future services.

5. Customer Responsibilities

  • Access to Property: You agree to provide clear and safe access to areas requiring cleaning (e.g., windows, gutters, solar panels). Please remove any obstructions prior to our arrival.

  • Accurate Information: You agree to provide accurate information, including any special requirements or pre-existing conditions (e.g., damage to windows, difficult access).

  • Pre-Existing Issues: Kings Cleaning Solutions is not responsible for pre-existing damage to property, including but not limited to glass, screens, frames, gutters, or surrounding structures.

6. Service Limitations

  • Weather Conditions: Services may be delayed or rescheduled due to rain, high winds, or other unsafe weather conditions.

  • Window Tinting Considerations: Window tint installation may include a curing period where slight bubbles or changes may occur. These are natural and resolve over time.

  • Service Exclusions: We do not guarantee removal of permanent stains, scratches, or damage caused by hard water, environmental conditions, or prior neglect.

7. Intellectual Property

All content on our website, including text, images, logos, and other materials, are the property of Kings Cleaning Solutions LLC and are protected by copyright laws. Unauthorized use or reproduction of this content is prohibited.

8. Limitation of Liability

  • No Warranty: Our services are provided "as is," without warranties of any kind.

  • Liability Limitation: Kings Cleaning Solutions LLC will not be liable for any indirect, incidental, or consequential damages, including property damage beyond our control.

9. Indemnification

You agree to indemnify, defend, and hold harmless Kings Cleaning Solutions LLC, its employees, and agents from any claims, damages, liabilities, or losses arising from your use of our services or website.

10. Privacy

Your use of our services and website is also governed by our Privacy Policy, which explains how we collect, use, and protect your information.

11. Termination

We reserve the right to terminate or suspend your access to our website or services at our sole discretion if you violate these Terms and Conditions.

12. Changes to These Terms

We may update or modify these Terms and Conditions at any time. When changes are made, we will update the Effective Date at the top of this page. You are encouraged to review these terms periodically.

13. Governing Law

These Terms and Conditions are governed by the laws of the state of North Carolina, without regard to conflict of law principles. Any disputes will be handled in the courts of [Mecklenburg, NC].

14. Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us:

Kings Cleaning Solutions LLC

Email: contact@kingsclean.org
Phone: 704-750-1197