FAQ

  • What services do you offer?

    We offer a range of services including exterior and interior window cleaning, gutter cleaning, solar panel cleaning, and exterior fascia and trim cleaning.

  • How do you price your services?

    Our pricing strategy is primarily based on the number of windows, but other factors such as ladder use and the number of stories can also affect the price. Typically, we charge $10-$15 per window and $50-$150 per side for gutters, depending on the type of cleaning required. Solar panel cleaning is usually priced at $8 per panel.

  • Do you offer services for commercial properties?

    While our primary customers are residential, we are expanding into commercial services. Please contact us for more details on how we can assist your business.

  • What is deionized water, and why do you use it?

    Deionized water is water that has had all of its mineral ions removed. It is highly effective for cleaning as it leaves no spots or streaks. We use deionized water for exterior cleaning to provide a spotless, eco-friendly clean without the use of chemicals.

  • How often should I have my windows cleaned?

    For the best results, we recommend having your windows cleaned every 6-12 months. Some customers prefer to have their windows cleaned every 3 months. Regular cleaning helps maintain the appearance and longevity of your windows.

  • Do you offer any guarantees or warranties on your services?

    Yes, we stand by the quality of our work. If you are not satisfied with our service, please let us know, and we will address the issue promptly to ensure your satisfaction.

  • How can I schedule a service?

    You can schedule a service by contacting us through our website, giving us a call, or messaging us on our social media platforms. We strive to make the booking process as convenient as possible for you.

  • Do you use any eco-friendly products?

    Yes, we use deionized water for exterior cleaning, which is eco-friendly and eliminates the need for harmful chemicals. Our cleaning methods are safe for your home and the environment.

  • What areas do you serve?

    We currently serve Charlotte, NC, and Columbia, SC. We plan to expand to other regions as we grow. Stay tuned for updates on our service areas.

  • How do you handle customer feedback and reviews?

    We highly value customer feedback and encourage you to contact us through our website and leave reviews on our social media pages. We are active on Facebook, Instagram, X, NextDoor, and LinkedIn. We respond promptly to all feedback to ensure our customers are satisfied with our services.